Terms & Conditions

Terms of Sales

Fields of Application and Modification of the General Conditions of Sale

By placing an order on the Travelmakerpro.com site and its sub-domains, you certify that you are of legal age and that you accept these general conditions of sale.

These general conditions of sale apply to all orders placed on the Travelmakerpro.com website and its sub-domains.

Travelmakerpro.com and its sub-domains reserves the right to adapt or modify these general conditions of sale at any time. In case of modification, the general conditions of sale on the day of the order will be applied to the order.

Prices, Payment Methods and Security

Characteristics of the goods and services offered

The products and services offered are those listed on the website https://travelmakerpro.com/. Each product is accompanied by a description.

Price: The prices appearing in the catalog are prices including tax in euros. TravelMaker Pro reserves the right to modify its prices at any time, it being understood that the price listed in the catalog on the day of the order will be the only one applicable to the buyer.

Method of Payment: You can pay by bank card. Payment is secured by the provider Stripe, which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can become aware of it during transport over the network.

Payment: The buyer’s account will be debited at the end of its trial period, then every following month until the end of its subscription.

Refund, termination, client account

Any order implies acceptance of the distributor’s general conditions of sale, in addition to these specific conditions:

Trial period: The trial period begins at the time of the customer’s order (TravelMaker Pro’s computerized registers serve as proof).

Refund: Products are not refundable once the 7-day trial period has elapsed and the first direct debit has been made.

Client account: The client account area of the software with billing information and documentation is made available immediately after purchase via a personal dashboard, the access link of which is sent by email to the client.

Software access: Taking into account that the software requires a custom installation according to the customer’s needs, it is therefore the customer’s responsibility to answer the visible questionnaire after payment to be able to facilitate the custom installation. The software will only be accessible once the customized configuration has been made according to the client’s needs. The configuration and access to the software can take up to 48 hours after the customer order.

Termination: You can stop your subscription at any time by sending a contact to support. Your subscription will then be canceled within 24 hours of your email. You will receive a confirmation by email of the termination of your subscription.

Archiving / Proofs: TravelMaker Pro will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of TravelMaker Pro will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Responsibility

The use of the Travelmakerpro.com site and its sub-domains requires that you have the required skills, hardware and software. You acknowledge that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of data transmission over the Internet.

Travelmakerpro.com incurs no liability: in the event of inadvertent transmission of a computer virus relating to the content of documents which is the full responsibility of the customer. Travelmakerpro.com relies exclusively on information communicated by the client to perform the services ordered with regard to the client’s financial results, including without limitation reductions in profits or turnover, anticipated income, commercial contracts .

Travelmakerpro.com does not guarantee that the services will operate without interruption or operating error. Access to the site may be interrupted due to maintenance, updates or technical improvements.

Travelmakerpro.com cannot also be held responsible for non-operation, impossibility of access, or poor conditions of use of the site attributable to unsuitable equipment, internal malfunctions at the access provider of the user, to the congestion of the Internet network, and for all other reasons external to Travelmakerpro.com.

Delivery terms

The products are accessible on a server via a personal dashboard, and the access links are sent automatically by email after payment. They are sent to the email address entered during payment. It is therefore essential to enter your valid email address, and without typing error. In the event of a problem, contact support, specifying your order number.

Access and rectification rights for computer files

In accordance with the “IT and liberties” law of January 6, 1978, modified in 2004, you have the right to access and rectify information concerning you, which you can exercise by contacting the site administrator, via email using the contact page. You can consult the Privacy section of the site to find out more about the modification conditions.

The information communicated concerning the client will not be processed for any purpose other than for the execution of the work ordered, or transferred to third parties (organizations, persons or outside companies or groups)

Intellectual property

The entire content of the Travelmakerpro.com site and its sub-domains as well as the technology developed is protected by intellectual property law. The user undertakes not to modify, reproduce, copy, republish, download, put online, transmit, sell or distribute in any way whatsoever the content of Travelmakerpro.com, without the written authorization of the publisher of the site. Otherwise, the user risks legal action.

Right of refusal

Travelmakerpro.com reserves the right to refuse to honor an order from a customer with whom a payment dispute is being administered.

Travelmakerpro.com reserves the right to refuse to honor an order from a customer who does not meet these General Terms and Conditions or the Special Conditions.

Jurisdiction of the courts

By being a client of the Travelmakerpro.com site or its sub-domains, you accept without reservation that the courts competent to settle any dispute will be the Spanish courts.